RESERVATION AND CANCELLATION POLICIES
The reservation becomes effective upon receipt of the deposit of 50% of the price of the total reservation. Prices are inclusive of all charges, excluding tourist tax.
The tourist tax is 0.80 € per day and per person from 18 years old.
Check-in / Check-out: 4 p.m. / 10 a.m.
(Hours imperative to respect the health standards in force with COVID-19).
Specificities for La Dépendance (Gîte)
For the Dependency, an inventory will be carried out on arrival and departure. A deposit of 500 € will be requested on arrival and returned on the day of departure after the inventory of fixtures if everything is in order. We thank you for leaving La Dépendance on your departure as you found it on your arrival.
Any significant degradation will be retained on the deposit.
For sanitary reasons, you are asked to shower before swimming: an outdoor shower is available around the pool.
To adapt to the expectations of all our visitors, access to the swimming pool is restricted for children under 16 (9 am-10.30am and 4 pm-6pm).
Liability of minors
Your children remain under your responsibility near the swimming pool and near the road.
Minor children must not stay in Le Château Réal, La Dépendance, or in the grounds of the park, without their parents being present.
All areas of the Château Réal as well as La Dépendance are non-smoking, you have ashtrays at your disposal outside.
In the rooms of Château Réal, it is forbidden to consume foodstuffs and drinks (except water) that do not come from the establishment.
After 10 p.m., in order to respect everyone's tranquility, we will ask you to moderate outside noise.
You can access the wifi for free with the code indicated on your arrival, illegal downloading is prohibited.
During the health crisis, we offer our customers the possibility of postponing their stay;
Any cancellation must be notified by letter or email to the owner;
In case of cancellation by the tenant before arrival on the premises, the deposit remains with the owner;
The owner can request the balance of the amount of the stay, if the cancellation occurs less than 30 days before the scheduled date of arrival at the premises;
In the event of a shortened stay, the price corresponding to the cost of accommodation remains fully acquired by the owner.